Welcome to Your First Service Experience

When you schedule your first appointment with Eastside Heating & Air Conditioning, Inc., you can expect a professional and thorough approach to your home comfort needs. Here’s what you should know before we arrive:

Before Your Appointment

• Ensure clear access to your HVAC equipment
• Make a list of any specific concerns or issues you’ve noticed
• Secure pets in a separate room
• Have any previous maintenance records handy if available

During Our Visit

1. Initial Consultation
– We’ll discuss your comfort needs
– Review any existing problems
– Answer your questions about the system

2. System Inspection
– Complete evaluation of your heating and cooling equipment
– Safety checks of all components
– Airflow and temperature measurements

3. Professional Recommendations
– Detailed explanation of findings
– Written estimate if repairs are needed
– Maintenance plan options

What to Have Ready

• Basic system information (age, model)
• Recent utility bills (if discussing efficiency)
• List of rooms that are too hot or cold
• Questions about maintenance requirements

After the Service

We’ll provide:
– Written documentation of service performed
– Maintenance recommendations
– Energy-saving tips
– Schedule for future maintenance visits

Remember, our goal is to ensure your complete satisfaction and comfort. Our technicians are trained to explain everything in clear, understandable terms and answer all your questions thoroughly.